Frequently Asked Questions

Yes of course!

Just send us the Pantone code of your colors.

Send a physical color reference for review and approve a production sample; screen appearance alone does not establish the final color.

The minimum order depends on the product, color and production setup. Send your target quantity and color reference so the quotation can confirm the minimum.

We will send you the full quotation including MOQ and tier Prices.

Yes, we support various kinds of packages to pack our silicone rubber products, such as:

• art paper color box
• kraft paper box
• paper tubes
• OPP bags
• CPE bags
• Luxury gift boxes

The box design file generated by Adobe Illustrator, or CorelDraw.

supporting the following file formats:

• ai
• pdf
• cdr

Supply vector artwork where available and confirm print size, colors and raster-image resolution during artwork review.

Yes, we have designers, and can help with designing, but mostly this is not a free service.

The following currencies are accepted:

• CNY
• USD
• CAD
• SGD
• JPY
• EURO
• GBP
• AUD

• Alibaba online payment, which supports T/T, Credit Card, etc.
• Local Transfer
• Global Wire Transfer (Swift)
• Western Union
• PayPal

Yes, there are several payment methods that supporting credit cards, please contact our team for more details.

• Stocked samples: confirm the selected item, availability and dispatch arrangements.
• Printed samples: confirm artwork approval, the printing process and the physical-sample approval step.
• Custom molded samples: confirm the drawing, material, tooling requirements and acceptance criteria.

Lead time depends on the product, quantity, material, decoration, packaging and sample approval. Confirm the production and shipping schedule in the project quotation.